CarGurus Top-Rated Dealer three years in a row.

 

What does it mean to be a Top-Rated Dealer?

CarGurus holds the belief that transparency in the process of car buying leads to a more convenient and enjoyable transaction for both buyers and dealers. For the buyers, online reviews are a critical component of this transparency as they aid in selecting a dealership from various options. However, for dealers, several factors come into play in ensuring that customers are transformed into satisfied buyers who leave positive feedback. These factors include open and honest communication, timely responses, and excellent customer service.

The CarGurus Top-Rated Dealer awards were established in 2017 to acknowledge dealers who offer outstanding customer service, surpassing customer expectations. These awards are presented yearly to a select group of car dealers based on hundreds of thousands of reviews from car buyers nationwide, with the highest average dealer ratings on CarGurus.

The CarGurus Top-Rated Dealer award is a testament to the hard work and dedication of dealers who prioritize customer satisfaction every day. We are proud to receive this recognition for our unwavering commitment to providing exceptional customer service.